Contact and support

Email support@termroad.com. There's no contact form: the only thing this site collects is the email address you give us if you join the Mac beta.

What helps us help you

• The app's version, from the TermRoad menu › About TermRoad.
• Your macOS version.
• What you did, what you expected, and what happened instead, with any error message.

Never send us your secrets

We will never ask for your master password, your Secret Key, an export code, a private key or a server password, and we couldn't use them to help you anyway. If someone asks for them in our name, don't reply.

Reporting a security problem

Email security@termroad.com with "Security" in the subject, and include what you found and how to reproduce it. Please give us a chance to fix the problem before you publish it.

The same address is in our security.txt, for tools that look for it.